George

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  • Change or Reset Account Password

    Change your password Open your ZenTech Account. You might need to sign in. Under "Security," select Signing in to ZenTech. Choose Password. You might need to sign in again. Enter your new password...

  • Do my rewards expire?

    Yes, AmeriPoints will expire two years after they are awarded to you.

  • How do I redeem my rewards?

    You can redeem your AmeriPoints whenever you want by signing in to your AmeriSpeak Member Portal, the AmeriSpeak App, or by calling the dedicated AmeriSpeak Support team during the hours of operati...

  • How do I get rewards?

    You will receive AmeriPoints for completing surveys. You will have the option to redeem your points for Mastercard® Reward Cards, a variety of virtual gift cards for retailers such as Amazon.com, A...

  • How often will you contact me for surveys ?

    As an AmeriSpeak member, you will be invited to complete surveys on average about 2 to 4 times per month about a wide variety of topics. We encourage you to participate in each survey and receive m...

  • Can my friends and family join AmeriSpeak?

    Membership on the AmeriSpeak Panel is by invitation only. Any adult living in in the same house as you do can join AmeriSpeak. Part of what makes AmeriSpeak so unique and credible is how we select ...

  • How did you pick me?

    Your address was randomly selected from among all U.S. addresses. This random selection means that people of different ages, races, regions, employment statuses, and education levels are members of...

  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

  • Welcome to your Help Center!

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...